The New Customer Insight Paradigm in Insurance

The New Customer Insight Paradigm in Insurance

The power of a 360° view

With today’s technology, it is increasingly possible to have a crystal-clear understanding of customer behaviour. There’s now the chance to predict for, tailor to and eventually delight customers, driving loyalty for years to come.

Tune in to learn how our experts are going to use data and analytics to truly engage their customers, where automation is going to impact the industry most and the ways our panel are going to keep the human touch at the heart of all of these changes to never lose sight of a 360° customer view.

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David  Williams David Williams Managing Director, Underwriting & Technical Services AXA Bio
Steve Forcash Steve Forcash Chief Strategy Officer MarkLogic Bio
Lindley Gooden Lindley Gooden Broadcast Journalist and Professional Chair Bio