How you can overcome insurance fraud in the digital age
Boost device intelligence, refine your customer experience
Exploring holistic approaches to anti-fraud measures across the broader insurance lifestyle, the panel will dive deep into some of the latest strategies that can help you prevent insurance fraud; from harnessing AI and IoT tools while ensuring customer journeys and relationships are fully secure and safe.
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James is a Director at Protect Your Bubble, part of Assurant. Launched in 2008 Protect Your Bubble offers simple and straightforward cover for gadgets and jewellery. James is also involved with the group’s research reports covering theft and opportunistic crime.
Gareth is a Consultant on the Ageas Counter Fraud Intelligence Team, with more than 12 years’ experience working in fraud. His team plays an integral part in assessing Ageas’ exposure to fraud risk. He was also awarded highly commended at the annual Insurance Fraud Awards in October 2018.
Presents 15+ year’s experience in the insurance sector within international regions. He helps business overcome new challenges as the sector changes from brick and mortar to an online channel. He is an expert in the field for multiple business verticals such as Finance and Telco, with extensive knowledge on how the role of device intelligence and insights are resolving fraud issues within the digital insurance workspace.
Both iovation and Recipero are affiliated companies of TransUnion.
Mark is a UK Business Development Manager for Recipero. With an in-depth knowledge of the mobile industry, Mark works with insurers to identify fraud as early as possible. Both iovation and Recipero are affiliated companies of TransUnion.
Lindley Gooden is a journalist and filmmaker who has worked at the very top levels of British broadcasting and news since the early 1990s.
He has worked in national radio and television as:
- A Senior BBC Journalist
- A presenter on channels as diverse as BBC One, Radio 1, BBC Three and Five and a range of other national and regional radio stations.
- The Consumer Affairs Correspondent on Sky News and Five
Prior to his years in the national media, he was known as the most successful Head of News in local commercial radio – launching new services and dramatically raising audience share and reach, using tools that have since been adopted by radio groups across the UK.
Lindley now works with companies, charities, government and other organisations creating and delivering their own media needs.